Six Powerful Analytics Dashboards to Optimize Your Claims Operation
Each dashboard includes a set of actionable reports to help you be resilient in the face of current market conditions and drive business outcomes
Initial Handling Dashboard
Everyone knows that “time is money” and this couldn’t be truer when it comes to claims. This dashboard highlights time to first interaction, by contact channel, so your organization can pinpoint how to handle claims better and faster.
Cycle Time Dashboard
The key to successful claims operations is paying the right amount of money at the right time. The time it takes to make a claims payment is a good indicator of how long it will take you to resolve a claim. This dashboard highlights days to first payment, so your organization can drill down into its performance.
Pending Inventory Dashboard
Pending inventory is the bane of every claims organization. The more inventory you have, the more costs and the more your adjusters get behind. This dashboard lets you keep a close eye on inventory and track claims that are taking too long to close.
Subrogation and salvage is vital to bring money back into your organization and reduce overall loss ratio. This visual dashboard lets you easily see track whether your organization’s actual subrogation performance is aligned with anticipated recovery, average cycle time to recover your money, and more!
You always need to know what your severity is. Knowing your average indemnity cost per exposure will help to understand payment trends. This dashboard lets you dive into what you are paying and how much its costing you including claims trends, average exposure costs incurred by exposure, payment by incident types and more!
Really dig into your staffing and productivity in this visual dashboard. Find key information such as MoM open / closed claims and percent change, closing ratio, closing ratio percentage – no coding or scheduling needed!