How do your claims performance KPIs measure up?

Assess the impact Five Sigma’s SaaS claims management solutions can have on your handling speed, productivity, and customer experience.

calculator

Complete the survey

to see how much you can improve your claims performance

  • 1
  • 2
  • 3

Speed

  • How long did it take to complete implementation of your existing claims system?
  • How long does it take to train an adjuster?
  • What is your time estimation for adding a new product/LOB?
  • How long does it take to update a workflow (development, implementation & testing)?
  • How long does it take to upgrade your system to support higher traffic (scalability)?
  • 1
  • 2
  • 3

Productivity

  • Are you setting reserves manually or automatically?
  • How long does it take to assign a claim to adjuster?
  • How long does it take to create management reports
  • 1
  • 2
  • 3

Customer Experience

  • What is your average time to settle a claim?
  • How long does it take to open a claim?
  • How long does it take to first contact your claimant?
  • How long does it take after claim approval to issue a payment?