Five Sigma January 26, 2024

Handling Claims with Ease: 7 Breakthrough Benefits of Claims Management Software

5 MIN. READ Many industries have leveraged technology to improve efficiency—and, therefore, their bottom lines—yet claims operations seem stuck in the slow lane. Automated claims management software changes that. The key to improving efficiency is streamlining workflows. Well-crafted workflows transform the entire claims operation. With claims automation, every facet of the operation can reap the …

Five Sigma January 19, 2024

Choosing the Right Partner: A Guide to Evaluating Insurance Claims Software Vendors

5 MIN. READ Technology is driving a massive transformation in the insurance sector. Amidst these technological advancements, claims management software stands out as a critical tool for insurance companies looking to increase operational efficiency, improve service quality, and gain that competitive edge. However, picking the right insurance claims software vendor can be challenging. Depending on …

Five Sigma January 11, 2024

The Strategic Advantages of Modern Claims Solutions Over Legacy Technology

4 MIN. READ In the evolving insurance landscape, technology is driving significant changes. The digital revolution aims at efficiency, customer-centricity, and data-driven decisions. The impact has already been sweeping, and insurance companies that plan to continue using outdated legacy systems stand to be left behind. This article delves into technology’s profound impact on insurance and …

Five Sigma December 20, 2023

Navigating Insurance Operations with the Power of Straight Through Processing

5 MIN. READ Straight-through processing, or STP, is revolutionizing the way businesses operate. It’s an ingenious automation tool that transforms sluggish and error-prone manual tasks into swift, flawless, and highly efficient automated workflows. This remarkable concept was pioneered by James Karat in the 1990s, initially to enhance equities trading. Since then, STP has evolved, finding …

Five Sigma August 28, 2023

Revolutionizing Claims Handling Communication with AI

Overcoming Communication Challenges in Claims Handling Effective communication stands as a cornerstone for success in the dynamic realm of claims handling. Navigating interactions with policyholders, claimants, and service providers demands seamless, personalized communication. Yet, the industry has long grappled with communication breakdowns, leading to bottlenecks, inaccuracies, and customer discontent. Unmasking the Pain Point:  A Lack …

Five Sigma May 11, 2023

New Whitepaper: How to Make the Most of Claims Automation

Automation is increasingly both a necessity and an opportunity for claims organizations. To learn how to make the most of it, check out our new guide.

Five Sigma May 1, 2023

4 Key Insurance Claims Trends Revealed in the 2023 State of Claims Intelligence Report

Check out the key findings from our recent survey for insight into how insurance companies manage claims, how they use tech, their future plans, and more.

Five Sigma March 27, 2023

What All Claims Organizations Need to Understand About APIs

APIs are an essential component of modern software development, and they can especially help claims departments optimize their performance. Here’s why.

Five Sigma February 28, 2023

How Today’s Claims Departments Can Deliver Loyalty-Boosting Customer Experiences

Discover out how insurers can provide a more positive claims experience to their customers using technology and data-driven insights.

Five Sigma February 16, 2023

How to Use Data Analytics to Optimize the Claims Process

Data analytics holds the key to a more efficient insurance claims process. Discover how to harness the power of data to improve efficiency, accuracy, and customer service.

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